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2896 Products Found: Use the Refine search bar above to modify your selection or browse the pages below.
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Takes readers to the next level of precision in strategy implementation. This title offers a visual cause-a...
Strategy Maps by Thomas H. Davenport, Robert Kaplan, David P. Norton
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Provides training exercises for creating top-notch customer service. This book presents an array of activit...
The Customer Service Activity Book by Darryl S. Doane, Rose D. Sloat
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Reveals how HR pros can transform themselves into corporate strategists who create value not just for emplo...
The HR Value Proposition by Wayne Brockbank, Dave Ulrich
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A Practical Guide to Beauty Therapy for NVQ by Janet Simms
A Practical Guide to Beauty Therapy for NVQ by Janet Simms
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Looks at how retailers and grocers are using the Internet, to help them build stronger relationships with t...
Extending the Supply Chain by Boyer
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Provides tips and tools that can help HR professionals become effective, influential negotiators in their f...
The Essentials of Negotiation by Harvard Business School Press
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Aims to unveil a operational model 'multisourcing'. This book helps to guide managers in creating a customi...
Multisourcing by Linda R. Cohen, Denise Underwood, Allie Young
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This audio CD pack contains two CDs with classroom listening material and Exam Focus listenings that are pa...
Pass Cambridge BEC by
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During the 1980s and 1990s a small group of economists challenged traditional wisdom about international tr...
Rethinking International Trade by Paul R. Krugman
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This title is about the mechanisms by which special interest groups affect policy in modern democracies. De...
Special Interest Politics by Gene M. Grossman, Elhanan Helpman
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Explores the reasons for the diverse pattern of ownership in America. This book explains why different indu...
The Ownership of Enterprise by Henry Hansmann
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Theoretical and empirical analysis of the relationship between retirement decision and pension systems, wit...
Social Security and Early Retirement by Robert Fenge, Pierre Pestieau
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Pringle of Scotland by Hugh Barty-King
Pringle of Scotland by Hugh Barty-King
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What would you give to see today what your future customers will want? This text should alert decsion-maker...
Tomorrow People by Martin Raymond
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''Signal Failure'' is a history of the relationship between railways and government in the United Kingdom. ...
SIGNAL FAILURE by DAVID WRAGG
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The story of how Edouard and Andre Michelin turned a family tyre firm in rural France into one of the most ...
The Michelin Men by Herbert R. Lottman
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This text on product development combines the analytical tools of queuing, information and system theories ...
Managing the Design Factory by Donald G. Reinertsen
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New, fully updated and expanded edition of the definitive guide to creating business models that can be use...
Guide to Business Modelling by John Tennent, Graham Friend
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Focusses on time-saving techniques that help you streamline your day-to-day activities. This book helps lea...
Mastering Microsoft Office 2003 for Business Professionals by Gini Courter,...
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Explaining the tool of reframing, the authors' have distilled the organizational literature into a comprehe...
Reframing Organizations by Lee G. Bolman, Terrence E. Deal
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